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Leadership & Organization

Executive Leadership & Business SOPs Engineering

A leadership and operations program covering SOP engineering, management structuring and delegation (RACI), first-line team leadership, KPI dashboards, and impact measurement per Kirkpatrick (Levels 3 & 4).

Duration: 4 intensive days + 60 days of KPI follow-upExecutive managers, department heads, and field supervisors
SOPsRACILeadershipKPIsKirkpatrick

About the Trainer

Amel Naili

Amel Naili

Executive Leadership, Business Operations & SOPs Consultant

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Field Experience

A leader in structuring operations and engineering Standard Operating Procedures (SOPs) for companies and retail businesses in Algeria. She focuses on turning management structures into self-running systems through leadership building, delegation of authority, and behavioral impact after 30–60 days.

Credentials & Experience

  • SOPs Engineering
  • Executive leadership & delegation (RACI)
  • Impact measurement per Kirkpatrick

Coaching Philosophy

A high-performing organization runs on clear procedures and empowered leaders, not on individuals.

Program Curriculum

Documenting & Engineering Standard Operating Procedures

Building SOPs — creating clear, repeatable procedures.

Management Structuring & Delegation of Authority

RACI Framework — distributing responsibilities and empowering teams.

Leading & Motivating First-line Teams

Field supervision and building a performance culture.

Operations Dashboards & KPIs

Operations Dashboards & KPIs — measuring what truly matters.

Measuring Organizational Impact per Kirkpatrick

Level 3 & Level 4 Results — on-the-job behavior and business ROI.

Kirkpatrick Impact Measurement

We measure real learning transfer across four levels: reaction, learning, on-the-job behavior after 30–60 days, and return on results.

01

Reaction

Measure participant satisfaction & engagement

02

Learning & Role-play

Knowledge & skill acquisition tests

03

On-the-job Behavior

Real application after 30–60 days

04

Business Impact

ROI measurement & final impact

Actionable toolkits you take home

Every participant leaves with templates ready for immediate field use

Ready-to-use institutional SOP templates kitDelegation guide & business continuity planBehavioral observation & management evaluation matrix

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Executive Leadership & Business SOPs Engineering

4 intensive days + 60 days of KPI follow-up

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